Privacy Policy

1. Introduction

Patrick Walsh ("Company," "we," "us," "our," or "Walsh Facilities Management") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at getwalsh.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services. By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Request a quote through our "Get Instant Quote" feature
• Contact us via forms, email, or phone
• Speak with our experts
• Submit inquiries about our facilities maintenance, drywall repair, painting, or carpentry services
• Communicate with us regarding service requests or project information

This information may include:

• Your name
• Business name
• Email address
• Phone number
• Mailing address
• Property or facility information
• Details about your project or service needs
• Any other information you choose to provide in communications with us

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

• Device type and operating system
• Browser type and version
• IP address
• Pages visited and time spent on pages
• Referring/exit pages
• Clicks and interactions with Site content
• General geographic location (based on IP address)
• Cookies and similar tracking technologies

2.3 Third-Party Services

Our Site is hosted by Vercel. Please review Vercel's privacy policy for information about how they collect and process data related to Site hosting.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Responding to your inquiries, providing quotes, and delivering our facilities maintenance, painting, drywall repair, and carpentry services
• Communication: Contacting you about your service requests, projects, scheduling, and emergency support
• Marketing: Sending promotional materials, newsletters, and service updates (with your consent, where required)
• Website Improvement: Analyzing Site usage to enhance user experience and optimize our digital presence
• Legal Compliance: Meeting legal obligations and protecting our legal rights
• Customer Service: Addressing concerns, handling complaints, and providing support
• Safety and Security: Protecting against fraud, unauthorized transactions, and security threats

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with third parties who provide services on our behalf, such as:

• Cloud hosting providers (including Vercel)
• Email and communication platforms
• Customer relationship management (CRM) systems
• Analytics providers
• Payment processors (if applicable)

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

4.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, or court orders
• Enforce our Terms of Service and other agreements
• Protect our rights, privacy, safety, or property
• Protect against fraud or security threats

4.3 Business Transfers

If Patrick Walsh or Walsh Facilities Management is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data in transit
• Access controls and authentication protocols
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable security measures, we cannot guarantee absolute security. You acknowledge that security risks exist and that you provide information at your own risk.

6. Your Privacy Rights and Choices

6.1 Access and Correction

You have the right to access, review, and request corrections to your personal information that we maintain. To exercise this right, please contact us using the information provided in Section 10.

6.2 Opt-Out of Marketing Communications

If you no longer wish to receive promotional or marketing communications from us, you may opt out by:

• Clicking the "unsubscribe" link in any marketing email we send
• Contacting us directly with your request (see Section 10)

Please note that even if you opt out of marketing communications, we will still send you service-related communications related to your projects and requests.

6.3 Cookies and Tracking

Most web browsers allow you to control cookies through browser settings. You may set your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, however, some features of the Site may not function properly.

6.4 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and opt-out of the sale of personal information. To exercise these rights, please contact us with "California Privacy Request" in the subject line.

6.5 European Residents

If you are located in the European Union or European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and restrict processing of your personal information. To exercise these rights, please contact us with "GDPR Request" in the subject line.

7. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our Site may contain links to third-party websites, applications, and resources that are not operated by us. This Privacy Policy applies only to information collected through our Site. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing your information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. When information is no longer needed, we will securely delete or anonymize it. The retention period may vary depending on the nature of the information and the context of our relationship with you.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

We will respond to your inquiries within thirty (30) business days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this Privacy Policy. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

12. California Residents - Your Privacy Rights

Under California law, California residents have specific rights regarding their personal information:

• Right to Know: You may request what personal information we collect, use, share, and sell
• Right to Delete: You may request deletion of personal information we have collected (with certain exceptions)
• Right to Opt-Out: You may opt out of the sale or sharing of your personal information
• Right to Correct: You may request that we correct inaccurate personal information
• Right to Limit: You may limit our use of sensitive personal information

To exercise these rights, please submit a verifiable consumer request by contacting us using the information in Section 10.

13. International Users

If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States. By using our Site and providing your information, you consent to this transfer and processing.

14. Accessibility

If you have difficulty accessing this Privacy Policy or have questions that you cannot answer through this document, please contact us using the information provided in Section 10, and we will assist you.